Consumer Wish List for health care

Consumer Wish List for health care -

In the holiday season, it is important to consider and think about what consumers would like to see changes to health care and health insurance.

Here are some predictions of things consumers would like to see changes in 2012:

Transparency There is little transparency in how hospitals set rates for health care services. and consumers are generally given a run around trying to find that information. More transparency with the costs of health care will help consumers become knowledgeable.

Coordination. reform health care works to create better coordination between health care providers with accounting care organizations (ACOs). But many hospitals do not participate in the program and consumers would be better if hospitals shared information.

Security. As electronic health records (EHR) have gained popularity so have data breaches containing patient information. In 2012, hospitals and health care providers must work to protect private information to reduce the number of data breaches.

Easier management. Consumers want to be able to manage their health care bills as they manage their cell phone bill.

Education. Health insurance is difficult to understand. In 2012, health insurance companies should work to better educate consumers about their health insurance policy and how to use it properly.

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