Every year, the National Association of Insurance Commissioners (NAIC) collects and analyzes complaints consumers about insurance companies through a basic system of centralized electronic complaint data. This week, they published a report on the top consumer complaints with insurers to 08. Nearly 20,000 complaints were recorded, with the three main reasons for these complaints are delays, denials of requests and offers of inadequate regulation. Over 73% of the complaints Accident & Health or auto coverage.
Consumers can see the 3-year reports on trends of the most frequent complaints because of the complaint, by type of insurance or the provisions.
NAIC also offers resources that allow you to file a complaint with your insurance agency of the state or to seek a complaint information regarding specific insurance in your state.
Of course, those of us who are independent agents suggest that one of the best strategies to ensure satisfaction with the quality and service of your insurance company is working with an independent agent to find the best coverage options for your unique needs. Too often, consumers use price as the main litmus test in choosing an insurance company, but the selection of the insurer should be to find the right combination of products, services and price. There may be a large difference in service from one insurer to another and can make all the difference in the world when you experience a loss and need help.
Claim processing delays and denials of higher insurance complaints to the Consumer
Claim processing delays and denials of higher insurance complaints to the Consumer -
0 Komentar